Join a dynamic company dedicated to providing exceptional products and services to their customers. We are currently seeking a Customer Service & Purchasing Coordinator to join a great team in Burlington, WI. This role is integral to managing customer relationships and supporting their purchasing and inventory functions.
Purchasing Assistant/Receptionist Responsibilities include but are not limited to:
- Greet guests and manage inbound phone calls during the Receptionist’s absence.
- Handle correspondence related to COD and other orders in the Chempex ERP system, ensuring all updates (location, shipping dates, quantities) are accurate and communicated to the relevant departments.
- Respond to customer inquiries regarding open or shipped purchase orders.
- Complete and forward Customer Issuance Forms for product issues, returns, damages, and other concerns to the appropriate personnel.
- Coordinate shipping dates and order confirmations with customers.
- Prepare and distribute reports and documents to customers as needed.
- Provide backup support for the Customer Service team and ensure coverage during absences.
- Enter and manage purchase orders for raw materials, maintenance, and supplies across multiple locations.
- Collaborate with vendors and suppliers to ensure raw material availability and monitor purchase order statuses.
- Communicate with production teams regarding upcoming order needs and manage the delivery schedule, ensuring all deliveries are recorded.
- Update Chempex ERP with price changes and manage inventory for batch tickets.
- Forward purchase orders to Accounts Payable and assist with invoice reconciliation in collaboration with the Finance Department.
Purchasing Assistant/Receptionist Requirements:
- Experience in customer service and purchasing roles, preferably within a manufacturing or production environment.
- High School Diploma
- Two years of customer service experience is required. Freight Experience helpful.
- Proficiency in using ERP systems (experience with Chempex is a plus).
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
caitlin.dahl@qpsemployment.com
About us:
QPS Employment Group is a full-service staffing firm comprised of dedicated and passionate people with over 50 offices throughout the Midwest. We place great people with great companies in industrial, skilled trades, administrative, manufacturing, general labor and professional employment.
Why Work with QPS?
-Access to sought-after positions with leading employers
-Dedicated placement specialists who will guide you through every step of the job search process
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About Burlington, WI
Seeking exciting job opportunities around Burlington, Wisconsin? Look no further! Nestled in the heart of picturesque Walworth County, this vibrant community offers a perfect blend of small-town charm and big-city amenities. From the stunning views of Echo Lake to the rich history of the Burlington Historical Society, there's something for everyone here. Enjoy local delicacies like the famous Wisconsin cheese or take a stroll through the quaint shops in the downtown area. With easy access to Milwaukee's professional sports teams and Chicago's cultural attractions, Burlington provides ample room for personal and professional growth. Explore our job listings today and kickstart your career in this charming region!
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