Posted: 07/10/20242024-07-102024-08-16Job Number: 738328Pay Rate: 22.00Industry: Capital Equipment
Job Description
Position Title: Customer Service Representative
Wage: $22.00-$24.00 per hour
Hours: 8:00am-5:00pm (Mon-Fri)
QPS Employment Group has a great Customer Service Representative position available at a company in Racine, WI. This position has the opportunity for hire.
Customer Service Representative Responsibilities include but are not limited to:
- Effectively communicate with Customers and operations for all inquiries via telephone or email.
- Provide delivery information upon request.
- Help to expedite product shipments based on customer needs/requests.
- Assist, coordinate, and provide feedback between the manufacturing team and customers to coordinate order fulfilment.
- Processing Purchase Orders accurately and efficiently.
- Managing Customer Portal updating information in a timely manner.
Customer Service Representative Requirements:
- Demonstrated success working in a fast-paced, dynamic work environment.
- Demonstrated passion for customer service and desire to help others required.
- Excellent time management, organization, and follow-up skills required.
- Demonstrated ability to manage multiple competing priorities while maintaining a positive, courteous and professional attitude.
- Demonstrated ability to apply effective intermediate computer skills, including Microsoft Office applications: Word and Excel.
- Strong oral and written communication skills required, especially as they pertain to communicating with Customers, operations, and cross-functional teams.
- Pleasant phone skills and service-minded attitude required.
- Minimum 2 years’ experience within customer service position, preferably within an order entry or order fulfillment role in the telecommunications, call center and/or manufacturing industry.
- Able to work 8-10 hours a day.
- Self-motivated.
maria.ertmer@qpsemployment.com
About us:
QPS Employment Group is a full-service staffing firm comprised of dedicated and passionate people with over 50 offices throughout the Midwest. We place great people with great companies in industrial, skilled trades, administrative, manufacturing, general labor and professional employment.
Why Work with QPS?
-Access to sought-after positions with leading employers
-Dedicated placement specialists who will guide you through every step of the job search process
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About Racine, WI
Ready to embark on a new career adventure in the vibrant Racine, Wisconsin area? Explore our job opportunities in this thriving region known for its picturesque lakefront, charming neighborhoods, and a burgeoning arts scene. Home to the iconic Racine Art Museum, the historic Racine Theatre Guild, and the lush Racine Zoo, this area offers a unique blend of cultural experiences. Indulge in the local delicacies like the famous kringle pastries or spend a day exploring the stunning Wind Point Lighthouse. With easy access to outdoor activities at the Root River and North Beach Park, Racine provides the perfect backdrop for both work and play. Discover the career opportunities waiting for you in this enchanting city!
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