Position Title: Customer Service / Dispatch
Wage: $19.00 - $21.00/hour
Shift: 1st
Hours: 8:30am - 5:00pm (1 Day Off During Week, 1 Day Off During Weekend)
Reached a dead end at your current job? Check out how this position can create a new path!
QPS Employment Group has a great opportunity available in Customer Service / Dispatch at a company in Sturtevant, WI. This is a temporary position for 1st shift. Apply now!
Customer Service / Dispatch Responsibilities:
- Answer incoming calls and help walk-in customers
- Quote junk-car purchases and schedule free pickups (usually within about 35 miles)
- Dispatch drivers and tow trucks and keep pickup routes organized
- Help customers find used OEM parts and explain inventory, warranties, and yard procedures
- Take accurate vehicle details: year, make, model, condition, title status, and location
- Coordinate with yard staff on pickups, parts pulls, and customer visits
- Follow up on quotes and scheduled jobs and keep clear notes
Requirements for Customer Service / Dispatch:
- Good phone and customer service skills
- Able to handle phones, scheduling, and in-person customers at the same time
- Basic vehicle knowledge is a plus. Training is available
- Reliable, organized, and comfortable in a fast-paced yard environment
- English / Spanish bilingual is a plus
IND012
QPS Employment Group is a full-service staffing firm comprised of dedicated and passionate people with over 50 offices throughout the United States. We place great people with great companies in industrial, skilled trades, administrative, manufacturing, general labor and professional employment. Hiring immediately!
Why Work with QPS?
- Access to sought-after positions with leading employers
- Dedicated placement specialists who will guide you through every step of the job search process
Best of all, our job matching and resume assistance services are 100% free to job seekers! We will never ask you to pay a fee.
Please note that QPS Employment Group may use a virtual recruiting assistant to help screen and schedule candidates efficiently. All information collected through this process is used solely for employment purposes and is handled securely in accordance with our privacy policy.
We are proud to be an equal opportunity employer.
