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Credit & Collection Representative

Springfield, MO 65803

Posted: 06/14/2024 Job Number: 734903 Pay Rate: 18.00 Industry: Capital Equipment

Job Description

Position Title: Credit & Collection Representative

Shift: 1st

Hours: Monday-Friday 8am-5pm

Wage: $18-$22/hour

Credit & Collection Representative Responsibilities include but are not limited to:
- Call, fax, e-mail, and write letters to assigned portfolio and arrange payment of all past due invoices via check, cashier’s check, money order, cash, ACH, or credit card
- Provide customers with necessary documentation and assistance as needed to ensure prompt payment of invoices
- Negotiate payment plans with customers and follow up as required; Advise Director of Credit and Collections of such situations
- In the ERP system, document thoroughly all collection activity on each customer contacted
Promptly analyze orders on credit hold/review status to determine if orders should be released in the ERP system
- Request Credit Assistant to update credit files as required
- Effectively communicate with Branch Managers and sales staff for assistance in collection issues, order holds and customer disputes/discrepancies along with any customer service issues
- Assist Accounts Receivable Department with the resolution of customer service issues
- Provide necessary information to the Director of Credit and Collections for line of credit adjustments or request for a change in terms of sale
- Provide necessary documentation to the Director of Credit and Collections when accounts require additional collection actively with a third-party collection agency
- Analyze important financial data and make decisions pertaining to the releasing of orders based upon past due balances, credit lines, payment history and terms, as well as effective actions to collect on past-due accounts
- Conduct cash application as it pertains to Accounts Receivable

Credit & Collection Representative Requirements:
- Associate Degree in Business/Accounting
- 2-5 years of commercial credit and collections, or combination of education and experience

QPS Employment Group is a full-service staffing firm comprised of dedicated and passionate people with over 50 offices throughout the Midwest. We place great people with great companies in industrial, skilled trades, administrative, manufacturing, general labor and professional employment.

Why Work with QPS?
- Access to sought-after positions with leading employers
- Dedicated placement specialists who will guide you through every step of the job search process
- Over 30 years of staffing experience

Best of all, our services are 100% free to job seekers!
We are proud to be an equal opportunity employer.

Job Requirements

2-5 years of commercial credit and collections.
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About Springfield, MO

Discover exciting job opportunities in the vibrant Springfield, Missouri area! Known for its blend of urban amenities and picturesque natural surroundings, Springfield offers a unique blend of charm and opportunities for career growth. With a thriving arts scene, including venues like the Springfield Art Museum and Juanita K. Hammons Hall for the Performing Arts, as well as delicious cuisine at local favorites like Casper’s and Hurt's Donut Company, there is always something enticing to explore. From cheering on the Springfield Cardinals at Hammons Field to hiking trails in the scenic Ozark Mountains around the city, Springfield provides a delightful balance of work and play. Begin your journey towards a fulfilling career in this enchanting region by exploring our job listings today!