Position Title: Administrative Sales Support
Wage: $16-$18/hour
Shift: 1st
Hours: 8am-5pm
QPS Employment Group is hiring for an Administrative Sales Support role for a company in Springfield, MO. Following company guidelines, this position is responsible for accurately calculating and quoting estimates for customers based upon rules and guidelines set by management. They will contact vendors as a representative of the company to make arrangements for purchase quotes, as well as prepare paper work for outside sales measuring accurately. This is an associate to hire opportunity.
Administrative Sales Support Responsibilities include but are not limited to:
- Maintain working knowledge of all product lines, applications, colors, options, and special order catalogs to assist showroom customers with selections within budget, home design, and established builder guidelines
- Answer the telephone, direct non-sales calls to appropriate personnel, and answer sales or customer phone inquiries properly and professionally
- Quote and calculate product price and estimate following company pricing guidelines
- Create estimates using QuickBooks
- Assist outside sales/estimators with proposal preparation
- Advise customers as to best product within budget or builder’s allowance and ensure builder’s authorization for any products over allowance
- Assist showroom and telephone customers with setting appointments for measurement services
- Use vendor supplied software applications to design and produce work orders for production and communicate all orders to production for scheduling
- Contact builders to create new accounts, complete associated paperwork, and build customer database in Excel
- Provide excellent customer service on the phone and in person to all patrons, including accurately completing customer orders, effectively communicating return policies, estimate, and pricing policies
- Obtain down payments and establish payment terms with customers
- Promote new and additional sales to existing clients and build existing customer database
- Scan local papers for new housing starts (building permits), compare builders to customer list, and contact current customers to track workflow and project sales
- Review accuracy of all orders, including verifying part numbers for order input
- Provide phone follow-up to all customers to ensure satisfaction with products and installation services
- Know when issues are called in whether to deal with it or that someone more qualified should handle the issue
- Serve as representative of company to collect purchase quotes from approved vendors
- Design showroom area to best meet customer needs
- Maintain up-to-date brochures and sales literature
- Maintain awareness of current business trends in community
- Perform follow up and build customer database in the form of Send Out Cards
- Keep track of and order all office supplies
- Perform all other duties as assigned by supervisor
Administrative Sales Support Requirements:
- High school diploma or GED equivalent
- Ability to use Microsoft Word, Excel, Windows based programs
- 1 year of experience in home construction product or other retail sales with direct customer contact
- 2-4 years of sales experience in home construction products with direct customer contact in local area preferred
- Ability to use QuickBooks
- Perform basic business math calculations, use vendor software, and organize and manage time effectively
- Sit and stand for extended periods of time while working with customers
QPS Employment Group is a full-service staffing firm comprised of dedicated and passionate people with over 50 offices throughout the Midwest. We place great people with great companies in industrial, skilled trades, administrative, manufacturing, general labor and professional employment.
Why Work with QPS?
- Access to sought-after positions with leading employers
- Dedicated placement specialists who will guide you through every step of the job search process
- Over 30 years of staffing experience
Best of all, our services are 100% free to job seekers!
We are proud to be an equal opportunity employer.
springfield@qpsemployment.com
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